We collect several types of information for our business operations, including but not limited to:
Information you provide to us. When you navigate our websites or contact us, we may request or you may choose to provide us with certain information. This may include information by which you may be personally identified (“personal information”), such as name, employer, e-mail address or telephone number, and records and copies of your correspondence with us. For security purposes, we may also collect personal information from you if you visit one of our offices.
Information collected from forms on our websites. This includes information provided at the time of registering to use portions of our websites or our products and services, posting material, or requesting further services. We may ask you for information when you report a problem with our websites, products or services.
Usage details, IP addresses and cookies. As you navigate through and interact with our websites, we may automatically collect certain information about your equipment, browsing actions and patterns using common internet technologies, such as cookies and Web beacons. This may include details of your visits to our websites, including information about your connectivity, such as your IP address and browser information, location data, logs and other communication data, and the resources that you access and use on the websites. This information helps us to improve our websites and to deliver better and more personalized content and services by enabling us to estimate our audience size and usage patterns and recognize you when you return to our websites.
Email marketing. As a current or previous customer or user of our products or services, you may periodically receive emails from us containing details about features of the products you use and/or about similar products or services that we offer. Such processing may include the placing of beacons, or pixels, that let us know if you have opened our email and how long the email was open. We do this in order to see which emails are effective and which are not, so that we can improve our content and services. It helps us make sure that you are getting emails from us that you find useful and relevant. In doing so, we will never track your location or device information.
General business-related information. We may also receive other personal information from or about you in the ordinary course of our business.
We use information that we collect about you or that you provide to us, including personal information:
To present our websites, products and services to you and continuously improve upon them.
To provide you with information, products or services that you request from us.
To notify you about changes to our website, products or services (including new offerings) and promotions or events.
To maintain the integrity and security of our websites, products, and services.
For our ordinary business operations, including human resources, recruiting, and business research and outreach.
Legal basis for the processing. We are not allowed to process personal data if we do not have a valid legal ground. Therefore, we will only process your personal data if:
the processing is necessary to perform our contractual obligations towards you or to take pre-contractual steps at your request, such as when we authenticate your log-in to our services or ensure that you only have access to the services and data we have agreed to provide you with;
the processing is necessary to comply with our legal or regulatory obligations, such as tax reporting or regulatory requirements;
the processing is necessary for the legitimate interests of Future Solutions, and does not unduly affect your interests or fundamental rights and freedoms (see below);
the processing is necessary for the performance of a task carried out in the public interest; or
in some cases, and as may be requested from you from time to time, we have obtained prior consent.
To the extent that we process any special categories of data relating to you, we will do so because: the data has been manifestly made public;
the processing is necessary for the establishment, exercise or defense of a legal claim;
the processing is necessary for reasons of substantial public interest; or
you have given your explicit consent to us to process that information (where legally permissible).